Terms of Service
Last Updated: November 8, 2025
1. Acceptance of Terms
By accessing and using Roscoe ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, please do not use the Service.
2. Description of Service
Roscoe provides field service management software for contractors, including features for customer management, job scheduling, estimating, invoicing, and inventory tracking.
3. User Accounts
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
- Ensuring that your account information is accurate and up-to-date
4. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose or in violation of any laws
- Attempt to gain unauthorized access to any portion of the Service
- Interfere with or disrupt the Service or servers connected to the Service
- Upload or transmit viruses or any malicious code
- Collect or store personal data about other users without their consent
5. Payment Terms
If you choose a paid subscription:
- You agree to pay all fees associated with your chosen subscription plan
- Fees are billed in advance on a recurring basis
- All fees are non-refundable except as required by law
- We reserve the right to change our fees with 30 days' notice
6. Intellectual Property
The Service and its original content, features, and functionality are owned by Roscoe and are protected by international copyright, trademark, and other intellectual property laws.
7. User Content
You retain ownership of any content you submit to the Service. By submitting content, you grant us a worldwide, non-exclusive license to use, store, and process your content solely to provide and improve the Service.
8. Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including if you breach these Terms of Service.
9. Limitation of Liability
To the maximum extent permitted by law, Roscoe shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Service.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Changes to Terms
We reserve the right to modify these Terms of Service at any time. We will notify you of any changes by posting the new Terms of Service on this page and updating the "Last Updated" date.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms of Service, please contact us through the app.